Meet the Founder
The Story Behind
The Payment Queen
Empowering merchants to take control of their payment processing costs
Founded on the belief that payment processing shouldn't be complicated or expensive.
From Frustration to Solution
Lisa started in payment processing over 10 years ago with a simple observation: merchants were being overcharged and underserved. Banks and payment processors were making huge profits while small business owners had no idea what they were actually paying.
After years of seeing businesses struggle unnecessarily, Lisa founded The Payment Queen with a bold mission: bring transparency, fairness, and real savings to the merchant community.
Today, The Payment Queen has helped over 500 merchants save millions collectively—with an average savings of 25-35% annually. But the numbers don't tell the whole story. It's the relationships, the personalized service, and the genuine partnership that truly matters.
Every merchant is unique, and every solution is tailored specifically to their business. No cookie-cutter approaches. Just real expertise, real savings, and real results.
"My mission is simple: help every merchant take control of their payment processing costs and grow their business with pride."
— Lisa, The Payment Queen
What Drives Us
Our Core Values
These principles guide every decision we make and every interaction we have with our merchants.
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Integrity
Complete transparency in all dealings. Your success is our success, always.
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Innovation
Cutting-edge solutions that give you competitive advantage in payment processing.
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Partnership
We're invested in your long-term growth. Your wins are our wins.
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Excellence
Relentless pursuit of perfection in every interaction and service delivery.
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Empowerment
We educate and empower merchants to make informed financial decisions.
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Customer First
Every decision starts with: What's best for our merchants?
Serving Kentucky with Excellence
Local Roots, Global Experience
Based in Lexington with deep roots across Northern Kentucky, but bringing global payment processing expertise to every merchant we serve.
Proudly Serving Our Community
From Louisville to Covington, from Frankfort to Northern Kentucky—we're here to support local businesses in becoming more profitable and successful.
Community Focused
We believe in supporting local Kentucky businesses. Your success directly benefits our entire community.
📍 Based in Lexington, KY
We're not just a service provider—we're your neighbor, your partner, and your advocate in the merchant community.
Ready to Experience the Difference?
Let's talk about how The Payment Queen can help your Kentucky business save money and grow faster. No pressure, just real solutions.
15-minute free evaluation • No obligation • Results guaranteed
Let's Partner Together
Your business deserves better payment processing. Let's talk about what's possible.
Start Your Free Consultation
Get your personalized rate review and discover how much you could be saving